FAQ
Frequently asked questions
Answers to the questions we’re asked most often. Can’t find what you need? Message us on WhatsApp or call +39 0942 558501.
What are the check-in and check-out times?
Check-in is from 3 pm, with self check-in available 24 hours a day; check-out by 11 am.
How does self check-in work?
The property has a smart lock: before arrival we send you instructions to let yourself in, at any time.
Where is the property?
At Via Damiano Rosso 2, in Piazza Duomo, in Taormina’s old town, a few steps from Corso Umberto.
Is there a lift?
No. The entrance is reached by an outdoor staircase; inside, again by stairs, the apartments are on the first floor and the rooms on the second.
Where can I park?
At the Porta Catania municipal car park (paid), about a 5-minute walk away. The old town is a limited traffic zone.
Is breakfast included?
Our rates are room only. Every unit has a Nespresso machine, kettle and minibar; cafés and pastry shops are steps away.
Is there Wi-Fi?
Yes, Wi-Fi is available in the property.
How often is cleaning done?
Every day, in all units.
Are pets allowed?
Yes, on request and with a supplement: please contact us before booking.
Do you arrange excursions and transfers?
Yes, with certified agencies and drivers: Etna, Alcantara, Syracuse, Aeolian Islands and airport transfers. Contact us for information and prices.
Sleep on the piazza. Live Taormina.
Book on our website for better rates.